For queries regarding AonMe please contact:
Email: [email protected]
Call: 0800 426 664
AonMe is no-longer available for new customers. Information contained on this page is only for existing AonMe customers. From 1 October, certain Aon clients with existing personal lines policies that are up for renewal will be offered new policy terms by AMI directly. See Media Release for announcement and more information on the agreement, and some updated FAQs.
UPDATE: Multi policy discounts have been removed from May 2025.
Vero Insurance New Zealand Limited (Vero) have recently made changes to their pricing, including the removal of multi policy discounts for home and contents policies. Customers with existing policies impacted by this change will receive relevant communications directly about this change.
For more information about the removal of the multi policy discount, see the Vero website which includes some frequently asked questions.
If you have any other questions, get in touch with the AonMe team.
When the unforeseen happens, our team is here to help when you need it most. If you need to submit a claim, please call our team in the first instance on 0800 426 664 during business hours 8:00am – 5:30pm, Monday to Friday. We will provide instruction and other relevant information to support your claim submission with your Insurer.
Alternatively, you can submit your claim online by selecting the link(s) below.
Important Information:
Please take note of the relevant Master Policy Number below when submitting your claim online. You will be asked to enter it when completing the online claim form in the ‘Policy Number’ field under the customer details section.
AonMe Home Master Policy Number: DBG5130308
AonMe Contents Master Policy Number: DCT5130321
AonMe Car Master Policy Number: MVP5569127
- Home policy wording - effective 01 July 2024. To view, please click here.
- Home policy wording change summary - effective 01 July 2024. To view, please click here
- Home policy wording - 01 March 2024. To view, please click here.
- Home policy wording change summary - 01 March 2024. To view, please click here.
- Home policy wording - 20 September 2021. To view, please click here.
- Contents policy wording - effective 01 July 2024. To view, click here.
- Contents policy wording change summary - efffective 01 July 2024 To view, please click here
- Contents policy wording - effective 01 March 2024. To view, please click here.
- Content policy wording change summary - effective 01 March 2024. To view please click here.
- Contents policy wording - effective 20 September 2021. To view, please click here.
- Motor vehicle policy wording - effective 01 March 2024. To view, click here.
- Motor vehicle wording change summary- effective 01 March 2024. To view, click here.
- Motor Vehicle Policy Wording 20 September 2021. To view, click here.
To access the Direct Debit Terms & Conditions, please click here.