Terms of Business

Aon Terms of Business

Aon has standard terms of business for each of our business divisions. Please ensure you read and understand the terms of business for the appropriate business division. If you are unsure as to which applies to your organisation, please contact us.  

Aon Risk Solutions
Terms of Business for Aon Risk Solutions can be found here. For an overview of variations to previous terms, as at February 2018, please refer here.

Aon Life, Health and Benefits
For corporate (group) clients, the Aon Risk Solutions Terms of Business apply. Please refer here. For an overview of variations to previous terms, as at February 2018, please refer here
For individual (retail) clients, the Aon Life, Health and Benefits Terms of Business apply and can be found here. For an overview of variations to previous terms, as at March 2018, please refer here

Aon Global Risk Consulting (AGRC) services and Aon Fire Protection
AGRC encompasses claims consulting, risk consultancy services (including analytical and loss modelling services, business continuity management, captive management, enterprise risk management and insurable risk profiling), risk control and engineering consultancy services, and valuation services.
Terms of Business are agreed on an individual client basis, refer here.

Aon Hewitt
Terms of Business are agreed on an individual client basis. Please contact your Aon Hewitt Relationship Manager for more information.

WorkAon
A Service Level Agreement applies to all clients, unless agreed otherwise, please refer here.

Important Notices

As your insurance broker,  we would like to draw your attention to certain matters that may relate to your insurance. Please refer to our Important Notices document here. If you have any questions, please contact your Aon Client Relationship Manager.